Chính sách giao hàng

1. Thông tin giao hàng
  • Quý khách vui lòng liên hệ với Bộ phận CSKH khi có yêu cầu hẹn giờ giao hàng.
  • Bộ phận giao hàng của Nhà Thuốc IDC PHARMACY sẽ liên hệ với Quý khách trước khi giao hàng.
  • Trường hợp đơn hàng giao không thành công lần thứ 1, Nhà Thuốc IDC PHARMACY sẽ liên hệ lại với quý khách để sắp xếp giao lại lần 2.
  • Nếu Nhà Thuốc IDC PHARMACY không thể liên hệ được với Quý khách và Bộ phận giao hàng giao không thành công trong lần thứ 3 thì đơn hàng sẽ được hủy.
2. Cước phí vận chuyển
Khu vựcGiá trị đơn hàngChính sách giao hàng
Nội thành Tp Hà Nội> 300.000 đồngMiễn phí
< 300.000 đồngTính phí*
Ngoại thành Tp Hà Nội và tỉnh thànhBất kỳTính phí*

*Cước phí tùy thuộc trọng lượng và tiết diện gói hàng.


3. Khu vực giao hàng

– Khu vực nội thành thành phố Hà Nội:

Quận Thanh Xuân, Hoàng Mai, Hai Bà Trưng, Hoàn Kiếm, Đống Đa, Ba Đình.

– Khu vực ngoại thành thành phố Hà Nội:

Cầu Giấy, Long Biên, Thanh Trì, Đông Anh, ….

– Các tỉnh miền Bắc (trên 300 Km):

Hà Giang, Cao Bằng, Lào Cai, Bắc Cạn, Lạng Sơn, Tuyên Quang, Yên Bái, Điện Biên, Lai Châu, Sơn La). Các trung tâm của khu vực miền núi phía bắc còn lại là các thành phố Lạng Sơn, Điện Biên Phủ, Sơn La, Lào Cai.

– Các tỉnh miền Trung:

Thanh Hoá, Nghệ An, Hà Tĩnh, Quảng Bình, Quảng Trị và Thừa Thiên-Huế, Đà Nẵng, Quảng Nam, Quảng Ngãi, Bình Định, Phú Yên, Khánh Hoà, Ninh Thuận, Bình Thuận, Kon Tum, Gia Lai, Đắc Lắc, Đắc Nông và Lâm Đồng.

– Các tỉnh miền Nam:

Bình Phước, Bình Dương, Đồng Nai, Tây Ninh, Bà Rịa-Vũng Tàu, Thành phố Hồ Chí Minh, Long An, Đồng Tháp, Tiền Giang, An Giang, Bến Tre, Vĩnh Long, Trà Vinh, Hậu Giang, Kiên Giang, Sóc Trăng, Bạc Liêu, Cà Mau và Thành phố Cần Thơ.

4. Thời gian giao hàng (tính theo ngày làm việc)
Khu vựcThời gian giao hàng
Nội thành Thành phố Hà Nội01 ngày
Ngoại thành Thành phố Hồ Chí Minh02 ngày
Các tỉnh thành khác04 – 07 ngày

Lưu ý :

  • Bắt đầu kể từ khi Bộ phận CSKH của Nhà Thuốc IDC PHARMACY xác nhận đơn hàng thành công qua điện thoại hoặc email.
  • Nếu quý khách đặt hàng sau giờ hành chính (8h – 17h), thời gian giao hàng sẽ được tự động cộng dồn thêm 1 ngày.
  • Thời gian giao hàng: (8h – 17h) từ Thứ 2 đến thứ 7.

5. Chính sách xem hàng – đồng kiểm

Nhằm đáp ứng nhu cầu và bảo vệ tối đa quyền lợi Quý khách, quý khách vui lòng:

  • Mở niêm phong gói hàng của Nhà Thuốc IDC PHARMACY để kiểm tra hàng hóa trước khi nhận hàng.
  • Việc kiểm tra không bao gồm mở tem (niêm phong) riêng của sản phẩm (gây ảnh hưởng đến tem dán niêm phong, bao bì sản phẩm, …).
  • Ký xác nhận để đảm bảo quyền lợi, khi đã nhận đủ và nguyên vẹn tất cả sản phẩm theo đơn hàng.

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